These Terms of Service govern your use of the BuyBox Lift website and related services.
By accessing buyboxlift.com, submitting a form, requesting an audit or using our services, you agree to these Terms.
Website use
You may use our website for lawful business purposes.
You agree not to interfere with the operation or security of the website, attempt unauthorized access to our systems, use automated tools to scrape or misuse website content, impersonate another person or organization, or use the website for unlawful or fraudulent purposes.
Agency services
BuyBox Lift provides services related to marketplace growth, Amazon account management, advertising, listing optimization, creative services, SEO, marketplace operations and digital marketing.
Specific services, pricing, deliverables, responsibilities and payment terms may be governed by a separate proposal, statement of work, service agreement or other written agreement between BuyBox Lift and the client.
If there is a conflict between these website Terms and a signed client agreement, the signed client agreement will control for the services covered by that agreement.
Free audits
Any free audit, analysis, recommendation, projection or estimate provided through the website is for informational and business planning purposes.
An audit does not guarantee increased rankings, sales, revenue, profitability, advertising performance or other results.
Recommendations may be based on the information available to us at the time of the review.
No guarantee of marketplace results
Amazon and other marketplaces operate their own platforms, algorithms, policies, advertising systems and enforcement processes.
BuyBox Lift cannot guarantee search rankings, Buy Box placement, sales volume, account approval, reinstatement, advertising results or any particular commercial outcome.
Past results, examples or case studies do not guarantee future performance.
Amazon independence
BuyBox Lift is an independent agency.
We are not Amazon.com, Inc., Amazon Seller Services, or an affiliate, partner or representative of Amazon unless explicitly stated otherwise.
Amazon and related trademarks belong to their respective owners.
Client responsibilities
Clients are responsible for providing accurate information, maintaining lawful products and business practices, reviewing important account changes where approval is required, maintaining appropriate inventory and fulfilling marketplace obligations.
Clients remain responsible for their marketplace accounts and for ensuring that their products, packaging, claims, labels and business activities comply with applicable laws and marketplace policies.
Our recommendations do not replace legal, regulatory, tax or professional advice.
Health, beauty and supplement claims
BuyBox Lift may help clients prepare marketplace content, advertising and product listings.
Clients remain responsible for verifying that product ingredients, labeling, claims, certifications, testing and advertising comply with applicable laws and regulations.
We may recommend changes intended to reduce marketplace compliance risk, but we do not provide legal or regulatory certification.
Intellectual property
Unless otherwise stated, the content on buyboxlift.com, including the BuyBox Lift name, branding, website design, written content, graphics and original materials, belongs to BuyBox Lift or its licensors.
You may not copy, reproduce, distribute, modify or commercially use our website content without permission.
Client-owned trademarks, product photographs, packaging, data and other materials remain the property of the client or their respective owners.
Ownership of agency-created deliverables may be addressed separately in the applicable client agreement.
Information submitted to us
You represent that you have the right to provide any information, materials, account access, trademarks, images or other content you provide to BuyBox Lift.
You grant us permission to use those materials as reasonably necessary to perform the requested services.
Third-party platforms
Our services may involve Amazon, Walmart, Google, Meta, TikTok, Shopify or other third-party services.
Your use of those services remains subject to each platform's own terms and policies.
BuyBox Lift is not responsible for platform outages, algorithm changes, policy changes, suspensions, technical failures or decisions made by third-party platforms.
Pricing and payments
Website pricing, if displayed, may change from time to time.
Final pricing and payment terms for agency services will be set out in the applicable proposal, checkout, invoice or service agreement.
Unless otherwise agreed in writing, fees already earned for completed work are non-refundable.
Confidentiality
When providing services, we may receive confidential business information from clients.
We will use reasonable measures to protect confidential information and use it only for purposes connected with providing our services, except where disclosure is required by law or authorized by the client.
Additional confidentiality obligations may be included in individual client agreements.
Disclaimer of warranties
The website and its content are provided on an "as available" basis.
To the extent permitted by law, BuyBox Lift makes no warranty that the website will always be available, error-free or uninterrupted, or that use of our services will produce a particular commercial result.
Limitation of liability
To the fullest extent permitted by applicable law, BuyBox Lift will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the website.
For paid agency services, additional liability terms may be established in the applicable client agreement.
Nothing in these Terms excludes liability that cannot legally be excluded.
Indemnification
To the extent permitted by law, you agree to indemnify and hold BuyBox Lift harmless from claims, losses or liabilities arising from unlawful materials you provide, your violation of these Terms, infringement of third-party rights or misuse of our website or services.
Termination
We may suspend or restrict access to the website if we reasonably believe these Terms have been violated or the website is being misused.
Termination of paid client services will be governed by the applicable service agreement.
Governing law
The governing law and jurisdiction for paid client relationships should be specified in the applicable client agreement.
For general website use, applicable law will govern based on the circumstances and any mandatory consumer or privacy laws that apply.
Changes to these Terms
We may update these Terms occasionally. Updated Terms will be posted on this page with a new effective date.
Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.